“Furthermore, as freelancer you know that the routine for payments is this: sending a bill is your task and me paying it within the timeframe is mine. If I fail to do that, you must send another bill and another one until i can pay. This is normal business method, done millions of times a day all over the world. The fact that previously I paid bills with legal tender and on-time was a grand gesture on my behalf.” —
a client’s reply to an inquiry about an unpaid bill (via clientsfromhell)
almost identical to an email we’ve actually received.